Return / Exchange Policy
PPJoe Return/Exchange Policy
Welcome to PPJoe's Return and Exchange policy page. We are dedicated to ensuring your satisfaction and strive to make your shopping experience both seamless and enjoyable.
Acknowledgement of Return/Exchange Request
Thank you for choosing PPJoe for your collectibles. If your purchase doesn't quite match your expectations, we are here to assist with a return or exchange.
Eligibility and Steps for Return/Exchange
- Eligibility: Verify that your item is eligible for return, within our 30-day return policy.
- Condition: Ensure the product is unused, in its original condition, and packaging.
- Proof of Purchase: Include your receipt or proof of purchase with your return.
- Return Address: Mail your item to Flashback Toys Ltd. T/A PPJoe, Unit 33, Lillyhall Business Centre, Jubilee Road, Workington, Cumbria, CA14 4HA, UK.
Support and Assistance
Should you need assistance with packaging, shipping, or any part of the return process, our team is ready to help. Reach us at email@example.com.
Questions and Concerns
We are always open to your questions or concerns regarding our return or exchange process. Your satisfaction is paramount to us, and we aim to address all inquiries with clarity and promptness.
Our Commitment to You
At PPJoe, your satisfaction is our top priority. We endeavor to ensure that your return or exchange experience is as smooth and hassle-free as possible, maintaining the positive experience you deserve.